This course prepares participants for management careers in the customer service, restaurant, food service and hospital foodservice fields. Participants will learn essentials of the service industry and how to make every interaction with customers a positive one. They will learn the ability and techniques for excellent customer service delivery and how to customize their communication style to create outstanding customer relations.
The course will also will empower students to be Service Industry Professionals. The skills gained in this course will enable participants to become outstanding service providers. This course is classroom and lab based. Successful completers of the class will have the opportunity to connect with service industry employers who need the skills of graduates.
The program prepares you for positions such as Full Service Restaurant Managers, General Managers and Kitchen Managers, Hospital Food Service Managers and Retail Managers.
Certifications acquired through the training:
- Serv Safe Certification
- City of Chicago Sanitation License
- BASSET Certification
- Program Completion Certification
- DISC® Profile Assessment
- Manage First Management Certification
Requirements: Must be able to speak, read and write English.
Cost: $3,000 (includes beverages & snacks, books, licenses, etc).
ADA Compliant Class Space.
Equal Employment Opportunity Policy: Educational Advantage, Inc. is an equal opportunity service provider and in accordance with applicable law does not discriminate against any person because of race, color, creed, religion, sex, national origin, handicap, disability, marital status, age or any other characteristic protected by law. This nondiscrimination policy will apply to all services provided for training purposes and job placement services. The company also reasonably accommodates individuals with handicaps, disabilities and bona fide religious beliefs.
Refund Policy: Should a student withdraw or cancel after training has begun, there is a per diem charge of $170 plus the cost of books, uniforms or any certificates that have been prepaid. After the start of week 5, there are no refunds.
For further information, please contact us through the contact page.
Educational Advantage, Inc. is approved by the Division of Private Business and Vocational Schools of the Illinois Board of Higher Education
Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, Illinois 62701